Every order on All4Gamers is covered by a 14-Day Buyer Protection Period.
How It Works
When you place an order, A4G holds the order funds for 14 days. This gives you time to report any issue with your purchase.
What You Can Do During This Period
Communicate with your seller in your order's Live Chat about any problems.
Open a dispute using the Open Dispute button once your order's Guaranteed Delivery Time has passed, if the issue isn't resolved.
Possible Outcomes
If a dispute is opened and reviewed, possible outcomes include:
Your seller resolving the issue directly.
Your seller providing a replacement account, where applicable.
A4G Support reviewing the evidence and determining an outcome.
You receiving A4G Credits, depending on the case.
Important: Outcomes depend on the specific case and the evidence provided. A resolution isn't guaranteed simply because an issue is reported.
After the 14 Days
Once the 14-day period ends, your seller becomes eligible to request their funds. See What Happens After the 14-Day Protection Period?
Need More Help?
Contact A4G Support at [email protected].